TITLE OF KB ARTICLE

 

Kennedy Krieger Knowledge Base Article

For Internal Use Only




 

Version

Description of Change 

Author

Approved By

Date

1.0

Axis Camera Reconnecting to Error

Staci Hack

Staci Hack

10/17/2023

 

 

Confidentiality Statement

This document is produced for Kennedy Krieger and cannot be reproduced or distributed to any third party without prior written consent. No part of this document may be modified, deleted, or expanded by any process or means without prior written permission from Kennedy Krieger.

 


 

 

Contents

 

1.   Purpose 1

2.   InstRuctions 1

2.1. Subcategory of instructions 1

 

 

 

Symptom:

 


 

  1. Purpose

Fix issue with camera 

  1. InstRuctions
    1. Subcategory of instructions

 

  1. RDP to the AXIS Server in Question.

 

 

  1. Open the “AXIS Camera Station Client” program.

 

 

  1. Click on the Configuration Tab.

 

 

  1. Under Devices, click on Management.

 

 

  1. Right Click on the camera in question.

 

 

  1. Click Restart.

 

 

 

  1. Click Yes.

 

 

  1. Click on the All Cams View tab.

 

 

  1. Once the camera is rebooted it should be connecting.

 

 

 

 

? NOTES:

Add notes using this Note Box as an example to instructions