Title: Repeated Letters in Epic
Device Name/ Program Name: VMware, Epic
Overview: This guide will be used to troubleshoot repeated letters while typing in Epic.
Troubleshooting Steps:
- Ask user how they are logging in from home (VMware app or HTML)?
- If they are logging in from home through HTML (browser). Have them install VMware, with the correct version. (This may resolve the issue, if not, proceed to the next step).
- If they are already logging in through the VMware app, check the VMware version. If it is on the wrong version, re-install the correct version.