Title: Reset JHH Password 

Device Name/ Program Name: JHH Epic Icon

Overview: This guide will be used reset your JHH password only.

 

 

Troubleshooting Steps:

 

Resetting JHH Password:

 

  1. Go to my.jh.edu
  2. On the left hand side click “Change password”
  3. Log in with your JHED 
  4. And it will allow you to reset password

 

Forgot password:

  1. Go to my.jh.edu
  2. Click “Forgot your password” 
  3. Enter your JH user ID
  4. Put in the code shown in the picture
  5. Press “Continue”