Accessing Reports

Reports are notes and/or documentation made by the provider on the day of the appointment. 

help find reports/Notes

  1. Log into MyChart, the proxy will need to switch the profile to the patients name on the top right. The patient will automatically have the option in the toolbar.

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  1. Click Visits, located in the toolbar.

 

  1. Navigate to the date that the patient was seen on and click View notes.

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Important Note

Reason reports are not showing in MyChart:

  • The profile is not switched to the child’s profile on the top right, after switching have them navigate to notes.
  • The parent has billing access and needs proxy access (grant them proxy access)
  • Sometimes notes are documented on another day, it will say it on the report (to check another date).
  • The visit not signed by the provider. (Typically takes up to 2 weeks, if it is not there after 2 weeks, they need to contact the provider).
  • The Psychiatry dept does not share notes to MyChart and they need to call HIM. 
  • Documents prior to July 1, 2019, is in our old system and HIM must push it out into MyChart (Transfer to HIM).