CARELINK USER PASSWORD RESET IN EPIC
CareLink users are Providers outside of the Organization that has access to Epic’s cloud system named Epic CareLink. CareLink allows external clinicians to securely view patient medical information such as notes, history, medication, etc. For users to access CareLink they would need go to the URL: epiccarelink.kennedykrieger.org.
Resetting a CareLink user’s password
- Log into Epic, click User Security
- Search for the user’s name, and press Enter.
- Select the user’s name, click Continue or double click on the user’s name.
- Click Accept on any contact date or double click.
- Click Basic Information
- Click Change Password
- Enter a temporary password twice in New Password and Verify New password field (you will give this to the user) and click Accept.
- Click Expire Password (This will allow the password to expire upon next log in).
- Click Accept
- Have the user log in with temporary password and they will be prompted to change their password.
You can also have the user reset their password on their own by going to the CareLink website and clicking Forgot Password. |