Mychart Code Activation

You can provide parents/guardians with an activation code that will allow them to register for MyChart. The parent/guardian can sign-up by navigating to the Kennedy Krieger MyChart website (mychart.kennedykrieger.org).  The code will be active for a month and the parent/guardian can sign-up at any time during that time frame. 

Help a patient sign-up with an activation code

  1. Navigate to the MyChart Administration activity.
  2. On the bottom left click Switch to patient Lookup.

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  1. Search for the patient’s name and DOB. A white text box with white linesDescription automatically generated with medium confidence

 

  1. After pulling up the correct name, double click on patient name or click Accept.

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  1. Confirm the name of the parent/caregiver, click on the blue hyperlink with their name.

 

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  1. Click Generate Code and give the code to the parent/caregiver. The code lasts for 30 days. If there is already a code available, provide the parent/caregiver with that code. 

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Tip

If the patient is concerned that someone else might have found their activation code, you can invalidate the old code and generate a new one by clicking Generate New Code.

 

Important Note

Sometimes patients might have trouble activating their accounts for other reasons. For example, the patient might receive a warning message indicating that they have entered invalid information to identify himself while activating their account. If this happens, do the following:

  • Verify that the patient is accessing the correct website. If there are multiple organizations in your area that offer MyChart, patients might get confused and try to activate an account on the wrong site.
  • Verify the personal information, for example DOB.
  • DOB may be incorrect in system and needs to be changed.
  • Verify that the patient is entering the correct activation code. You can view their activation code in the MyChart Administration activity.