Changing MyChart username

 

If the patient/Guardian wants to change their MyChart username you can simply change/edit the username for them. If a customer calls in and needs to change their username, PW reset, as well as changing the demographics, send to HIM to have them verify.

 

  1. Navigate to the MyChart Administration activity
  2. On the bottom left click “Switch to patient Lookup”

 

  1. Search for the patient’s name and DOB

 

  1. Press enter
  2. Double click on patient name or click “Accept”

 

  1. Confirm the name of the customer
  2. Click on the name of the customer

 

  1. Click Edit Username.

 

 

  1. In the Change Username window, enter a new username for the patient, and click Accept.