UNBLOCK AN EPIC USER ACCOUNT

User Security allows you to unblock user accounts and view all aspects of a user's security.

HELP A STAFF UNBLOCK THEIR EPIC ACCOUNT

  1. Navigate to your toolbar and click the User Security. 

 

 

  1. Search for the user’s name and press enter.  

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  1. Select the user’s name and click Continue 

 

  1. Click Accept to open record. 

 

 

  1. Under User Security click Basic Information

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  1. Under Login Blocked, highlight the reason of the block and delete the field.

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  1. Click Accept to clear the block and exit the record. 

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