Missing Printer in Epic
- Confirm that the user has the printer added to their machine, if not add it through AD.
- Confirm that the printer is the default printer in Windows, if not add it as the default printer.
- Restart the device.
- If the printer still does not show up, it needs to be mapped in Epic (an LWS record needs to be created).
- Create a ticket and send it to Epic-Technical for the LWS record to be created.
***Please add host name and all relevant information.