Link MyChart Account to Guarantor Account

Guarantors with Proxy Access may not see their billing account in MyChart. To fix this issue, the Guarantor account must be linked to the MyChart Proxy account. To link the Guarantor Account to the MyChart Proxy account, the MyChart Proxy account and the Guarantor must be the same person. 

Try it out

  1. Click the appointment button
  2. Search for the patient and click Accept.

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  1. Click Patient Options, then click Registration.

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  1. Click Pat Guar and Cvg

 

  1. Click on the Guarantors name.

 

  1. Click Link MyChart Account to Guarantor.

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  1. Either search for the patient’s name or click the Currently Open option, confirming the patient’s name. 

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Important Note

Ensure that you are selecting the correct patient’s name. Adding the incorrect patient will result in granting access to the wrong patient’s account and PHI. This is a data breach a HIPAA violation. 

 

 

  1. Click Yes 

 

Important Note

After linking the accounts, have the proxy log out and log back in and the Guarantor account will be linked to the MyChart proxy account.