Pending Access in MyChart

We require that potential proxies confirm the patient's date of birth (DOB) in MyChart. When a user assigns a proxy in MyChart Administration in Hyperspace, a pending flag informs them that the relationship was successfully assigned but must be confirmed by the proxy through MyChart.

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  1. After the proxy has been assigned in the MyChart administration, a pending flag shows that the proxy will need to confirm the patient in MyChart.

 

  1. The proxy will need to switch their account to their child’s profile located on the top right corner and will see a notification confirming that they have been approved to view the patient’s record. Select Review access. 

 

  1. The proxy will need to enter the patient’s DOB, select the Proxy Access disclaimer, click Confirm, and click Done.  

 

  1. Click Done to confirm access.

You Can Also...           

  • If the user has no profile to switch, they can also confirm the patient’s access by going to Manage Friends and family.

Important Note

If a proxy request access to a patient record, it will be pending until approved by HIM.