FAQ

Default solution folder, feel free to edit or delete it.

Distribution Emails
To send an email to the main distribution list, send the email to "Distribution" and BCC "KKI-Everyone". This will send the email ...
Tue, 10 Dec, 2019 2:34 PM
Unable to log into phone
I can’t log into my phone or my phone is asking for a password to log in:   Enter your extension   The password is always your extension with a 1 at...
Fri, 10 Jan, 2020 9:38 AM
Proofpoint Find and Release Emails
Attached are instructions and screen shots to outline the email find and release process.
Tue, 23 Mar, 2021 12:51 PM
Submit a ticket in Fresh Service
Help Desk Ticket Request via Fresh Service To submit an Help Desk Ticket Request, please complete the following steps in FreshService.   Navigate to th...
Fri, 16 Jul, 2021 9:27 AM
Shared long videos on your iPad
Send a video using an iCloud link An iCloud link is a URL that you can use to send a large video with Messages or Mail.   To send an iCloud link, make...
Tue, 30 May, 2023 9:56 AM