Epic Guides
Password Reset
When resetting AD PWs, it takes 15 mins to update into EPIC (they will not be able to log in immediately).
EPIC does not reset KKI us...
Thu, 5 Jan, 2023 3:52 PM
Title: HOW TO SET UP KKI AND JHH EPIC
Device Name/ Program Name: Haiku/Canto
Overview: This guide will be used to setup KKI and JHH Haiku/Canto.
...
Tue, 10 Jan, 2023 3:44 PM
If the user is getting the error message “Not entitled to use the system” when attempting to log into Epic, ask the user if they work in inpatient or outpat...
Mon, 23 Jan, 2023 12:35 PM
For SSO: The Fluency username is used to pass through to EPIC using a “SharedUserSSO” account.
The password is not tied to active directly and ca...
Tue, 24 Jan, 2023 1:35 PM
Title: N Drive Not appearing in Epic.
Device Name/ Program Name: VMware, Epic
Overview: This guide will be used to troubleshoot connecting the N Driv...
Fri, 17 Feb, 2023 3:34 PM
NOTE: Please contact your Adoption Specialist to obtain the latest Fluency Direct MacOS installer pkg file or download from https://fluencydirect-distro.s3....
Tue, 21 May, 2024 5:07 PM
Honeywell User Guide attached as PDF
Barcodes for Scanner Set-Up/Configuration attached as PDF
Tue, 21 May, 2024 5:07 PM
Unable to type on Epic log on screen:
1. Click the systems tray
2. Right click on the VMware icon in the systems tray.
3. Click setting...
Fri, 16 Jun, 2023 9:01 AM
Unable to log into MyChart:
If they are using the website, check to see if they are on the correct website: mychart.kennedykrieger.org
If they are usi...
Wed, 21 Jun, 2023 6:06 PM
Overview of Hyperspace
https://welearning.epic.com/Details?CSN=494941
Overview of Hyperspace Outpatient setting
https://welearning.epic.co...
Wed, 21 Jun, 2023 6:27 PM