Kennedy Krieger Institute Helpdesk Portal

Printing in MyChart Proxies are now allowed to print directly from MyChart. The proxy can print from any device when logged into MyChart. Help a prox...

Managing two-Step factor Authentication To prevent phishing and other methods by which malicious or unauthorized users can gain access to portals, two-s...

View Appointments The appointment information page allows you to view all the details of the patient’s appointment. You can also view past, present, and...

Accessing Chart Review Chart review is used to access the patient chart, with documentation from past to present. Review notes in Patients chart ...

Accessing Notes   ***Notes are saved in the chart review, with documentation from past to present.   Click Chart   Search for the patie...

SET UP A PAYMENT PLAN IN MYCHART Payment plans can be set up in MyChart. Patients can automatically see their billing account. The proxy/parent must...

CareLink user password Reset in Epic CareLink users are Providers outside of the Organization that has access to Epic’s cloud system called CareLink. Ca...

Please see attachment 

Haiku/Canto Configuration Link   Please ensure that the following is installed on your device: Haiku, AirWatch, and Outlook email. (You will need all th...