MyChart/Epic Tip-sheets

Tip-sheets on the MyChart and Epic workflow

Haiku for KKI and JHH
Haiku for KKI and JHH   Please ensure that the following is installed on your device: Haiku, AirWatch, and Outlook email. (You will need all three to ...
Mon, 1 Apr, 2024 2:10 PM
DocuSign Tip Sheet
DocuSign Tip Sheet From the Helpdesk Perspective Although providers can obtain verbal consent for the Telehealth Addendum, written consent must be obtai...
Mon, 1 Apr, 2024 2:29 PM
Zoom Troubleshooting
Zoom Troubleshooting:   Please follow this like for zoom troubleshooting (directly on the Zoom website): https://support.zoom.us/hc/en-us/articles/8281...
Mon, 1 Apr, 2024 3:04 PM
Missing Printer in Epic
Missing Printer in Epic     Confirm that the user has the printer added to their machine, if not add it through AD. Confirm that the printer i...
Wed, 3 Jul, 2024 12:13 PM
Upload a Document in MyChart
Upload a Document MyChart makes it fast and easier for patients to send files to staff.  How to Upload a file The parent/proxy will log in from ...
Wed, 3 Jul, 2024 12:14 PM